Privacy Policy

1. Introduction

Charm City Electric ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or contact us for services.

2. Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, phone number, and service address when you request an estimate or contact us.
• Usage Data: Information about how you interact with our website, including pages visited and time spent, collected via analytics tools.
• Communications: Any messages, photos, or attachments you send us through our contact form or email.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested services
• Send estimates, invoices, and service-related communications
• Improve our website and customer experience
• Comply with legal obligations

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business, provided they agree to keep your information confidential.

5. Cookies & Analytics

Our website uses cookies and Google Analytics to understand how visitors use our site. You can disable cookies in your browser settings, though some features may not function properly as a result.

6. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.

7. Your Rights

You have the right to request access to, correction of, or deletion of your personal information that we hold. To exercise these rights, please contact us.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at: